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How
does thesilverfurniture.com work?
thesilverfurniture.com partners with leading furniture workshop at Udaipur
to bring you the best in online silver furniture shopping.Browse
thesilverfurniture.com's tremendous selection of home furnishings and
you feel that silver
furniture is right choice for you.
Ready
to order? Your thesilverfurniture.com is in-stock, nearby, and can be delivered
quickly and inexpensively. We give you delivery date, place your order
online and you'll soon receive your thesilverfurniture.com delivery and will
always be there to help.
What
the silver furniture brands do you carry?
thesilverfurniture.com's ever-expanding selection is carefully edited
from the merchandise of our own workshop. The result is from thousands
of items to choose from and a balanced selection of prices and styles.
And no matter what you purchase, every item is having it own worth backed
by real analyzers comprehensive guarantees of pure silver, real teak
wood and paid service programs.
What
kind of savings do you offer?
Our real Sterling Silver Furniture gives royalty for your furniture
as they go older and you give to next generation with proud.In
addition to everyday low prices, sign up for your thesilverfurniture.com
account today to receive notification of exclusive Preferred Customer
sales events.
What
about delivery?
At thesilverfurniture.com, unlike with other online retailers, your merchandise
is delivered by us with FOB or Home Delivery to you as per your instruction.
Our shipping partners provide fast delivery, the convenience of online
shopping stores.
How
do I know that the color I see on screen is accurate?
Every computer monitor displays colors slightly differently. To ensure
you’re seeing the color of our products as they truly are on thesilverfurniture.com.
If the colors of the tapestry you see on screen don’t look the
same as they do in real life, we will deliver swatch at your door stapes
thru DHL or Blur dart Exp. |
How
do I become a silverfurniture4u.com Preferred Customer?
All you have to do is register and create your personal thesilverfurniture.com
Account. The process takes only a moment, then press Submit and you’re
done! The benefits are substantial:
• See real-time availability and delivery dates
• Track and change your order online
• Message our customer service team
• Receive notice of sale events and exclusive web-only offers
• Get inspired by the design ideas in our newsletter.
How
do I change my personal information?
login
to your thesilverfurniture.com account to change your street or e-mail
address, phone number and password.
From
your Account, you can also send and receive messages and track and update
your silverfurniture4u.
com orders.
What
if I forget my password?
Go to the Login area of our website and click "Lost Your Password."
Enter your e-mail address and we’ll send your thesilverfurniture.com
password.
Why
is ordering online safe?
At thesilverfurniture.com, our customers are our number one priority.
That’s why we go to such greatlengths to guarantee the security
of all personal data you share with us, including your telephone numbers,
name and address. Click here to learn more about thesilverfurniture.com's
Security Policies.
Do
you share my information with anyone?
We will not share your personal information with anyone, except as is
required to fulfill your order. Click here to see thesilverfurniture.com ’s
privacy policy. |
How
will my order be delivered?
At thesilverfurniture.com, we use the same systems others use to deliver
thousands of orders a day. Plus,our state-of-the-art online tracking
system keeps you in the driver’s seat. You choose your delivery
date during the purchase process and can track your order online.
Here’s
how it works:
1.
Complete your order on thesilverfurniture.com.
2.
We’ll then submit your order to the workshop that will fulfill
your order.
3.
When the workshop accepts your order, they will give the completion
date of your ordered item and we will provide you with:
a. your Delivery Document Number – this is the
reference number the Invoice will use for your delivery
b. contact information for the customer service representatives that can
answer questions about your delivery.
4.
After your order is accepted by the workshop, you can track your order
on thesilverfurniture.com by clicking “My Delivery Documents” in your thesilverfurniture.com Account.
5.
Before your delivery date, you will be contacted and informed of a 4
hour window when your furniture will be delivered.
NOTE: In some cases
where items are shipped via DHL or Blue dart you will not received a
call, but can use a DHL tracking number to track your package.Throughout
the process, you’ll be taking advantage of some of the most advanced
delivery systems in the industry. And, you will always have a contact
No. that can help you with any questions before or after your delivery.When
will my order be delivered?
Because thesilverfurniture.com works with silver furniture, your furniture
will be delivered on scheduled date. Plus, we let you choose the delivery
date before you check out so there's never a question as to when you'll
receive your furniture.When
you click "Proceed to Checkout" from your Shopping Cart, we
check the inventory at our workshop to
assure and check that delivery will be in time.On
the page of the order process, once you've entered your exact address,
we let you select a delivery date that is convenient for you.At
thesilverfurniture.com, we want you to know exactly when you can get
your furniture, and let you choose a convenient day to receive it. Sounds
simple, but we're the only thesilverfurniture.com website that offers
this level of visibility and flexibility.How
much does delivery cost?
We want to keeps delivery prices low. But delivery charges vary depending
on where you live and which delivery method you’re ordered. The
cost of your delivery will be displayed on our Order Process after you
click Proceed to Checkout from your thesilverfurniture.com Shopping Cart.How
do Door deliveries work?
Door delivery is a selection of items that can be sent via DHL or Blue
dart directly to your home - fast and trouble free!
For these orders, once your order has been accepted, we will e-mail
you a DHL tracking number that can be used to monitor your delivery.
Because these items are delivered directly by DHL, you won't be able
to select a delivery date or time, but you will be able to monitor your
items' progress from our manufacturers.Please
also note DHL can only deliver to your door - they cannot place your
furniture in your home or assemble your items.Can
I pick up my furniture?
Yes, in some cases you can pick up your furniture at a distribution
facility convenient to you. Proceed to Checkout from your thesilverfurniture.com
Shopping Cart for full details.How
can I see the status of my order?
To view the status of your order, simply login to your thesilverfurniture.com
Account and select the Delivery Document you want to review or change.What's
a Delivery Document?
As soon as thesilverfurniture.com having your order, we create an online
form that begins tracking the status of your order. This form is called
a Delivery Document, and represents the items that will be
delivered to you on your promised delivery date.If
you have multiple Delivery Documents for your order, you may receive
separate delivery or pick-up dates for your merchandise, although thesilverfurniture.com
will works to do everything possible to consolidate orders so everything
arrives at the same time. Any splitting of orders into separate Delivery
Documents is shown and explained in detail during the checkout process.
Hence you should also contact the shipping agency and provide these
original shipping documents for clearing and take delivery of your ordered
shipment on arrival of vessel. (We can also update on current shipping
status thru e-mail and telephone, if require by you.)
Will my furniture be assembled for me?
In almost all cases, our work shop will assemble the furniture they
deliver. One notable exception is occasional tables, where customer
assembly may be required. All items where customer assembly is required
are marked as such.I
received an e-mail notifying me the status of my order has changed.
Where can I see my order's new status?
All you have to do is login to your thesilverfurniture.com Account and
select your Delivery Document for an updated status.Can
I cancel my order?
Orders placed online can generally be cancelled as long as they have
not been prepared for delivery by our retailers.Once
you place your order, you will receive the contact information of service
representatives that will help you with your order.To
cancel your order, simply call a service representative, or, if you
prefer, e-mail us at
Customer Service adimn@thesilverfurniture.com. A full refund will promptly be
made to your credit card. In some cases a restocking fee may apply if
you cancel your order more than 48 hours after it is placed.
What
if I'm unhappy with my purchase?
thesilverfurniture.com carefully chosen to provide a wide selection of
quality merchandise, customer- centric policies and a proven ability
to deliver. thesilverfurniture.com will accept returns of products, and
will agree to refunds for Customers who initiate an inquiry or complaint
either with thesilverfurniture.com or with Product(s) as per terms and
conditions mentioned below. thesilverfurniture.com will use its best
efforts to resolve customer inquiries and complaints in a manner that
is acceptable to both Clients and thesilverfurniture.com will provide
refund without any penalty to Customer who initiates a return of products
to silverfurniture4u.com directly to Sales location at Udaipur (INDIA)
within 15 days from the date of shipment delivery. thesilverfurniture.com
will also charge handling & re-import charge on customers (as applicable)
who make returns to silverfurniture4u.com directly. On any case of issue
customer refund the thesilverfurniture.com requires & confirm full
liabilities of Client to return back entire product(s) in proper condition
as it sold to Client, and within 15-days from receipt of shipment without
use, and Export Packing, shipping including custom clearing, transportation,
handling and Insurance charges will not be refunds and/or returns and
charge back to Client.Can you deliver other then United States and Canada?
Yes, we deliver outside the United States and Canada. We deliver to
European country Australia and Japan. |